We send items on approval only to persons who are affiliated with a university studio or professional ensemble. We do not send items on approval to private individuals. To request items be sent to you on approval, please review our Approval Policy and call us at 517-339-7333. You can also email your request to email@example.com.
Meridian Winds Approval Policy:
You will have 14 days from the invoice date to return any unwanted items. Items returned after 14 days will be subject to a minimum restocking fee of $10 per item.
· The customer will be responsible for the cost of shipping & insurance both ways. NO EXCEPTIONS.
· We will not accept returns of mouthpieces that have ligature scratches or teeth marks upon return. All of our mouthpieces are sent out in excellent condition. If you return a mouthpiece that has been damaged and is no longer in like-new condition, you will be required to purchase it. NO EXCEPTIONS.
· We kindly request that you do not remove any mouthpiece patches and that you use a ligature that will not scratch the mouthpieces (such as a Rovner ligature.) Please DO NOT use old metal ligatures as they will scratch the mouthpiece.
Returning items: Please return all items to the address below before the 14th day of your approval period. If you decide to keep items you have out on approval, please send back all unwanted items and wait for the items to reach us (or for an updated invoice sent via email) before you call us with your payment information. PLEASE INCLUDE YOUR NAME ON ANY RETURNED ITEMS.
If you have any questions, please contact us at 517-339-7333, or firstname.lastname@example.org.
*Regarding invoices to university studios: Please let us know how many items will be purchased and by whom so that we can split the original invoice in order to take payments for purchased items.
2807 Jolly Rd Suite 300
Okemos, MI 48864